If TeamViewer not combines, can have several causes. Read in this practical Tip the solution for problems with the connection.

TeamViewer does not connect - you can do it

First of all, check whether the Software on both Windows PCs are properly installed and started.
You may TeamViewer blocked by the Firewall. Therefore, make sure that the programs of both computer can access the Internet.
Make sure that you are the right Partner ID and the corresponding password have been entered correctly.
In addition, the point of "remote control" is selected.
A restart both computers and/or the TeamViewer services are also available to help.
Also, make sure that on both computers have the latest Version of TeamViewer, as well as all the latest Windows Updates installed.