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If you have access to another computer using TeamViewer black screen appears, can have several causes. In this Tip, we show you what you can do about it.

What you can do: Black screen with TeamViewer under Windows

TeamViewer: screen-problems TeamViewer: screen-problems of The black screen indicates that the TeamViewer service does not run properly. In the Following, we have solutions for you:
  • Check whether TeamViewer in the exception list of the Firewall and, if necessary, the anti-virus software is.
  • You can also try the remote computer to reboot and then re-establish a connection. Click on "actions" on "Remote reboot your Computer".
  • If you have direct access to the remote machine, you can try the remote TeamViewer completely exit and the service "TeamViewer" X " in the services Manager (Start > Run > services.msc) to finish. Then start TeamViewer and re-establish the connection.
  • Make sure that the "Windows Remote Desktop"service is not running while you run TeamViewer. This can also be a cause for the black screen. To do this, open the Windows Task Manager and look under the Tab "processes" to "Windows Remote Desktop". This is listed, select it, and click on the Button "end process" and confirm with a click on "end process".
  • You may claim other programs, the Internet connection of the PC. Therefore, check whether, for example, Updates or Downloads, and exit any programs running in the Background in the short term, the Windows Task Manager.

Black screen with TeamViewer

By David Amoyal → Tuesday, May 20, 2014

If you have access to another computer using TeamViewer black screen appears, can have several causes. In this Tip, we show you what you can...