Convenient, 24 hours a day, seven days a week, and sure: for Online Shopping like described. That black sheep amongst the Shops in the Depths of the World Wide Web to move or under advertisers from classified ads to find, consumers learn from protection associations, often, however, only then, when it is too late.
Italian fashion, a sled from Scandinavia, lavender oil from France: No Problem, because Online Shopping makes it possible shopping experience, the almost boundless. That scammers are doing big business smell is almost a logical consequence, and unfortunately, such Shopping Fall for consumers, it is difficult to recognise. Some tips to help but, the virtual shopping experience safe.
These tips can make Online Shopping safer
Ways provider a proper imprint including street, number, city, partner, or legal representative, this is already a good sign and simplified possible returns. Missing the contact info or is only a P.O. box address is specified, returns are likely to be difficult, and because of the legislation (imprint obligation) work Shops with the lack of information only once frivolous. The imprint obligation is, however, not in all countries, so that the safe side, time should be reviewed, if the General terms and conditions are available. In it, you can also Details to process the order and the conditions of state.
"Trusted Shops", "EHI Certified Online-Shop" and the TUV seal "Safer-Shopping" are seal, by independent test institutes have been awarded and to secure Online Shopping to a point. Many of the criteria for the receipt of such certificate to verify, including warranty service, price, delivery terms and conditions or the privacy policy.
A Shop, a lack of seriousness to accuse, because it sometimes breaks down, it would be presumptuous for any ambiguity or logistical problems, it may from time to time. It is important in such cases a readily accessible and functioning customer service. Telephone Hotlines are common, E-Mail contact is slowly Standard and Live Chat services also win more and more. Online shoppers abroad to order, should be on English-language Support make.
These are All assistance, but no guarantees. Even more secure it with other users over the Shop. Independent rating sportale give information about the product itself as well as in the Shop. Of course, it is also reviews forge. There is no criticism for products or Shops, but only praise, it is better to buy still time to reconsider, because even the best Shops have their critics.
Price comparison portals have two advantages: you verify it is the same product cheaper elsewhere, and lists usually reputable Shops. In the price comparison is usually also an Overview of any administrative costs include, for example, for shipment or for the payment (cash on delivery). In principle, are the additional costs to a point, and it is important to be reviewed include: pricing, ordering and payment options, in addition, shipping and tax information must be clearly and unambiguously identifiable be displayed. This can be done either directly to the product or to the order in all the details to happen.
Credit cards or Direct debit payments are quite common, and even sure if the Online retailer the data transmission (SSL encryption; Secure Socket Layer; indicated by a Symbol in the Browser, which is sent to a padlock recalls, moreover the abbreviation "https" at the beginning of the URL) protects. Is not this protected data transmission referred to, should, no credit card/Bank account information to be disclosed, because this could be due to Spyware programs, viruses or Trojans intercepted and misused. The goods will be paid by cash on delivery, costs the most of a little extra, however, is relatively safe. Important: The goods should ideally be checked when the postman is present, to be a witness for claims or scams (empty packages). The safest course is the payment by invoice, but not all of the Shops, some Online retailers want to at least the first order will be paid for in advance, so that even yourself from fraud to protect.
Trustee Services are generally positive! The buyer pays a neutral
Trustee company, which, in turn, give the money to the dealer passes when the goods at the buyer has arrived.
The return policy should also be examined: The distance selling regulations, writes the right to return within 14 days; Reasons need not be specified. Cancellation place buyer ideally in writing by certified mail, a letter, where sale and purchase contract and a copy of the order and order confirmation should be included. The right of withdrawal is extended to six months if a Online Shop-provider is not sufficient pointed out.
And what helps classifieds?
Classifieds heard, unfortunately, a certain amount of risk it - on both sides: the buyer and the seller do not know each other, and the anonymity makes it easy to Fraud victims to be or to find. Usually, you pay for classified ads-offers by Bank Transfer or cash - on-delivery for the latter is what we in the above tips. In case of Bank Transfers is particularly care if the payment to a foreign account because the legal rights abroad will be difficult to be asserted. Escrow services are also classifieds the funds, the payments are secure.
To other potential Fraud victims to protect, it is worth any fraud to consumer centres to register - it's enough, if the Text of an ad dubious acts. The center reviewed the case and will inform, whether the advertiser actually to the black sheep belongs to. The same applies if you Fraud victims: You turn on to the consumer, which advises whether and how it is possible that his money back, but also to the other scams spread and more consumer protection.
Positive examples: Amazon and dhd24.com
Amazon, the world's largest Internet mail order business, once as a pure bookseller has begun, offers a variety of security-related guarantees: A return guarantee and a clearly designated withdrawal rights, as well as a comprehensive explained privacy policy. The personal data will be exclusively transmitted in encrypted form and are there for sales to third parties (not all products are directly sold by Amazon) problems, Amazon.de the so-called A-to-z guarantee: "The Amazon.de A-to-z guarantee covers the state of the purchased article as well as its timely delivery", it is said in the Express warranty.
dhd24.com is a classifieds portal, mostly for used items, but also new products and services. The test results, about dhd24.com like it were, with "good" to summarize. The Portal itself has some safety instructions set to buyers and sellers a certain degree of protection against possible fraud to offer - because even larger portals such as this are not scams happen.
Convenient, 24 hours a day, seven days a week, and sure: for Online Shopping like described. That black sheep amongst the Shops in the Dep...
